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Troubleshooting

Common PIILOT issues and the fastest way to resolve them.

Registration fails

  • Confirm the invite code is correct.
  • Use a valid email address.
  • Use a password with at least 10 characters.
  • Confirm the Privacy Policy and Terms of Service checkbox is selected.
  • If the same email already has an account, sign in instead.

Integration stays pending

  • Complete the external authorization flow opened by Composio.
  • Return to PIILOT after authorizing the connected application.
  • Refresh the Integrations page so PIILOT can check the connected-account status.
  • Reconnect the integration if the connected app expired, failed, or was revoked.

Workflow draft looks wrong

  • Rewrite the request with clearer trigger, input, branch rules, actions, connected tools, and success metric.
  • Add constraints such as approval requirements, blocked actions, or output format.
  • Check whether the requested integration is connected.
  • Review validation notes and setup requirements before saving or running the workflow.

Workflow does not save

  • Confirm you are signed in.
  • Refresh the app and check the Workflows page.
  • PIILOT keeps a local browser draft while attempting to persist the workflow to the server.
  • If server persistence fails, review the app error message and retry after connectivity is restored.
Troubleshooting path
flowchart TD
  A[Issue found] --> B{Which area?}
  B -- Registration --> C[Check invite, fields, legal agreement]
  B -- Integration --> D[Check authorization and status]
  B -- Workflow --> E[Review prompt, validation, setup]
  B -- Saving --> F[Check session and local draft]
  C --> G[Retry]
  D --> G
  E --> G
  F --> G